Customer Experience in Grocery Retail: the Fresh Opportunity
A global survey of 4,000 consumers shines light on customer experience in fresh and product availability
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Grow profitably and stay competitive
Enabling grocery retailers to profitably respond to demand factors across pricing, inventory and replenishment, daily
Profitable grocery retailing has always been about economies of scale. The ultimate goal for grocery retailers is not only to increase sales and revenue, but also to grow profitably and stay competitive. In a market with lowering margins, increased complexity, fierce competition and growing customer expectations, being able to quickly respond to changing market needs is key.